🚚 Shipping & Returns
Learn about our delivery timelines, shipping charges, and return policies.
📦 Shipping Policy
- Orders are usually processed within 24–48 hours of confirmation.
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Delivery timelines vary by location:
- Metro Cities: 2–4 business days
- Other Cities: 4–7 business days
- Free shipping is available on orders above ₹999.
- A small shipping fee may apply for orders below ₹999.
🔄 Returns & Exchanges
- Returns are accepted within 7 days of delivery.
- Items must be unused, unopened, and in their original packaging.
- Certain items (personal care, opened food items, or customized products) are non-returnable.
- Refunds will be initiated to your original payment method within 5–7 working days after product inspection.
🔁 Exchange Policy
We allow exchanges for defective or damaged items. Please contact us within 48 hours of delivery with photos of the product.
📞 Need Help?
If you have any issues with shipping or returns, please reach out to us:
- theearthystoree@gmail.com
- +91 94391 00156