🚚 Shipping & Returns

Learn about our delivery timelines, shipping charges, and return policies.

📦 Shipping Policy

  • Orders are usually processed within 24–48 hours of confirmation.
  • Delivery timelines vary by location:
    • Metro Cities: 2–4 business days
    • Other Cities: 4–7 business days
  • Free shipping is available on orders above ₹999.
  • A small shipping fee may apply for orders below ₹999.

🔄 Returns & Exchanges

  • Returns are accepted within 7 days of delivery.
  • Items must be unused, unopened, and in their original packaging.
  • Certain items (personal care, opened food items, or customized products) are non-returnable.
  • Refunds will be initiated to your original payment method within 5–7 working days after product inspection.

🔁 Exchange Policy

We allow exchanges for defective or damaged items. Please contact us within 48 hours of delivery with photos of the product.

📞 Need Help?

If you have any issues with shipping or returns, please reach out to us:

  • theearthystoree@gmail.com
  • +91 94391 00156